Multiple projects can run at the same time at the offshore development centre. The software team for each project gets a dedicated work space to execute the project. We control the access to the project site to adhere to the privacy requirements of our valued clients.

Effective project management is the key to success in a remote development model. Once a project starts, we create a detailed project plan with associated risk management and contingency plans. Based on our past experience in offshore software development, we have created a document called PDSP (Projects Defined Software Processes) which covers all the issues that are to be addressed and the items that are to be planned in the project (whether it is development, testing or maintenance work). Our team creates this document with the help from client, for each project.

It serves as a guideline throughout the project. Clarity in understanding of requirements is the second key factor in a remote development model. Once any work is initiated, detailed interactions (usually face to face) take place for us to clearly understand what the client wants, and for the client to clearly understand what they are going to get.

Our Key business analysts and technical experts visit the client's offices, to discuss, understand and capture the requirements using appropriate methodologies. An understanding of the culture and expectations of the client is also an intangible outcome of this step. Meanwhile, we build the offshore development team at Bangalore. This team undergoes relevant training and orientation. On their return, the team that visited the customer site conducts a functional workshop for the offshore team at Bangalore to disseminate the requirements.

Time and again, we involve the clients in the reviews at critical phases, either on-site or offshore. Constant reviews at critical phases ensure consistency, quality and conformance to the requirements. Final implementation also usually involves an onsite visit to properly hand over the software.